Do I have to do any programme myself for the smart panel?
No, you don't need to. We aim to provide user friendly home security products, and both our Wire-Free Home Protection System WS135 and sensors don't require any further programme. You can simply download our APP called "BOLTEK" from GOOGL PLAY/APP STORE to finish all the settings. When adding more sensors for your home, simply follow the instructions of user menu or use the smartphone APP to set up.
Where should I install the smart panel and sensors?
We recommend to install the smart panel at an open environment where there is power socket to plug in. For example, the main entry/exit, in a hallway or other open locations. To avoid signal attenuation, places that close to main wall or electronics are not recommended.
How many sensors and fobs does the smart panel be able to support?
There is no maximize number of sensors to be supported by the system, you may add as many as you need according to your house needs.
What is the wireless distance of the sensors?
The transmitting distance varies in different location settings. In an open space, the sensors are able to transmit a signal up to 150 meters (500ft) from the smart panel. After you install all sensors, we suggest to install the panel in the center of all sensors for better RF performance.
Will the Red Shield smart panel be able to connect to sensors of other brands?
To best protect your home, we strongly recommend to use the original Red Shield accessories as there might be mismatch with certain patterns.
How to add sensors to the panel?
Please refer to our user manual for detail introduction, adhesive tape and screws are provided within the package.
How many accounts does the BOLTEK be able to connect?
We aim to provide the most security products, the BOLTEK panel can only be registered with one user account. However, you may share the user account within family members so that everyone in your family can use their App to control the panel.
Why doesn't my motion sensor respond to movement?
The motion sensors are designed as energy friendly with "Sleeping" mode. The "Sleeping" mode will be activated after an event has been identified and will lasts 3 minutes. And the Sensor will be reactivated and ready for detection after these three minutes.
How to update the firmware/software for WS135
Please provide the DSN number for us to update for you. The DSN number is located at “Setting”=>”About”=> DSN number.